As consumers, it’s not always easy to resolve issues, know what’s a scam or who to turn to for assistance. The government wants to help consumers make informed decisions on many topics, including banking, cars, credit, education, employment, food & nutrition, health care, housing, insurance, investing, identity theft, telecommunications and travel.
Its 152-page FREE Consumer Action Handbook is a great resource for every smart consumer.
Be informed, when making any purchase. However, it’s especially important to be knowledgeable, before buying big-ticket items or services. Are you getting the best deal? Are you getting what you’re paying for? If you have buyer’s remorse, do you have options?
Plus, when you encounter an issue, you need to know the resources and options available, as a means to being successful in getting the desired resolution.
Navigating the steps in filing an effective complaint can be complicated and time-consuming, so being prepared with the proper tools is essential.
The Consumer Action Handbook provides the following:
General information on shopping for goods and services
Tips about your consumer rights
Information to help you file a complaint about a purchase (including a sample complaint letter)
A consumer assistance directory, including contact information for government agencies and national corporations
Getting the guide is quick and easy. Download the publication here. (The book is no longer available in print.)
When it comes to any consumer issue, knowledge is power.