As consumers, it’s not always easy to resolve issues, know what’s a scam or who to turn to for assistance. The government wants to help consumers make informed decisions on many topics, including cars, education, employment, banking, food, health, housing, insurance, travel and more. Its FREE 152-page Consumer Action Handbook is a great resource on consumer purchases, including how to handle problems and send an effective complaint letter. (The current edition was released this year, 2017.)
Plus, the handbook lists contacts at companies, trade associations, government agencies and national consumer organizations. The government has made getting the guide quick and easy. You can download the publication or order it online. (You can order up to 5 phyical copies with FREE shipping.)
When it comes to any consumer issue, knowledge is power.